Vrydag

Vrydag:
Sjoe, ek moet sê dit was 'n woeste naweek..
Okay die gastehuis vat 'n max van 14 mense,,,, Daar was 30!!!!!! mense in die gastehuis....
MAL sê ek vir jou !!!
MaAr ek moet bylas ek dink dit was 'n groot sukses....!!

Ons het al ons meubels en banke en alles rond geskyf om spasie te maak vir die ander tafels om in te kom sodat daar genoeg sit plek vir almal kan wees...

Ons het 'n koffie-stasie gemaak, waar hulle net hulle self kon help, my werk was om dit heletyd vars te hou en optevul wanneer nodig!

Ek het die turn-downs gedoen van all die kamers...

Skottelgoed gewas,,, ontbyt opgeset !!!

So het die naweek ook gekom en gegaan...

Woensdag

Woensdag:

Opgeset vir Aandete vir kamer 4..... Buite by die kamer...
Dit was heel rustig die aand...  Hy het die volgende oggend weer in sy kamer geeet..
08 Pre service procedures 

28 October 2011 (07:00 - 17:00)

FrIdaY

Came in at 07:00 had breakfast for room 3...
After breakfast they checked out...

Did room checks for the incoming guests.

I checked room 2 in, explained everything to them and told them more about the Meat fest.

Altina made the snack and gave them a hand massage and I made the drink..

We phoned the guests and asked them what time they coming and if they would like to eat with us the evening or @ Meat lovers fest...  

All of the guests decided the Meat fest sounds delightful, and went there.
Me and Altina went and set up for them @ Picicnini's!! 
xxxxxxxxx

27 October 2011 (07:00 - 17:00)

thursday

Had breakfast, we put out buffet for the guest.

Took their drink and food order, waiter for them, and cleaned up after wards.

We did the issuing of all the rooms,
soaps
coffee's
tea's
and amenities.

Helped with the check outs...


Did so theory as well.
Module 11 : Provide a counter service.

26 October 2011 (14:00 - 22:30 )

Wednesday
We had 4 check ins.

Rooms:
Did room checks, refill amenities and filled up the coffee station.
With the check ins, we phoned the guest and asked what time they would be here.
We went down to the parking area to get the guest, carried their luggage en did the administration.

Made them a welcoming drink and snack, they went to sit on patio and I gave them a hand massage.

The rest of the guests came and I did the same..

The evening everyone ate here so we set up for dinner!
including Neville and friends were here. They relaxed in the cellar with finger snacks and drinks. (cocktail snacks)

Did the valets..

Cleaned and set up for breakfast!

25 October 2011 (14:00 - 22:30)

Tuesday

It was a busy day with all the ECB ladies.

They were here to experience our 5* Country House, so that they can advertise our place and tell the people how it was and to convince them to come. What I think is a good thing!

During the day the walked around and spend some time in the pool!

Me and Shiela went to get their drink orders and took it for them..

For dinner we set up a table of 10 for them in the dinning room.

(table cloths, steamed it, cutlery, crockery  and napkins) 

The chef went and gave them a presentation of 3 coarse meal.

Everybody decided what they want and Chané wrote the orders down..

Meanwhile we had another check in- joining guests.

I gave them their welcoming drink and snack and massage their hands.

Everybody went and relaxed on the patio. 

At 19:30 everyone joined the dinner table and we refilled their drinks.

We took the starter out and everyone was very pleased with their food.

Cleared

Main Coarse went out, some had Lamb some had chicken and the other had pork!

They were very surprised when we came out with the silver closures on the plate.

I polished it just before it went out !!!

We took it of and all that you saw were smiling faces...

Cleared

We took out the desserts - Soufflé...

Cleared

I did the Valets while they were eating...

After they ate, they all went on the patio and relaxed.

When they all went to bed we set up for breakfast for the next morning!

24 October 2011 (14:00 - 21:00)

Monday

I came in at 14:00.

We had one check in, when he came I followed the Concierge procedures, where I showed him where to park, welcomed him guest in the parking-lot, and carry his luggage.. 

With the check in we explained how the night's dinner is going to work and the breakfast and that there is a coffee-station in the room and we put milk in at night.

The guest went to have Monday night Buffet at Piccinini's. While he was there I cleaned in the guesthouse...

And did the Valet. It's were I open his bed and put a chocolate in the pillow..

Cleaned the bathroom and refresh is as well !